work experience

AI Service and Data Operations, ByteDance
Oct 2023 -

▪︎ Spearheaded a pivotal project within the Trust and Safety department, focusing on enhancing the accuracy and efficiency of auto-review ML models

▪︎ Crafted over 100 policy alignment details tailored to KR TikTok content, covering sensitive categories and cultural nuances

▪︎ Implemented robust monitoring and analysis strategies to optimize the performance of a 20+ member content moderation team, driving continuous improvement in dataset quality

Content, SmartNews
Sep 2020 - Mar 2023

🗞️ Delivering quality content to users

▪︎ Machine learning model development

- Developed 10+ ML models for quality content detection through coordination with product and engineering teams
- Defined attributes of quality journalism and created measurable scales to train ML models
- Directly reported to C-level executives on audit results of current state of content quality
- Managed a team of annotators both in US and Japan for producing ML model training sets
- Devised the annotator training process for scalable data labeling

▪︎ News curation

- Monitored news cycle for breaking stories and sent push notifications to users
- Made editorial decisions curating news content
- Published news digest by summarizing daily news

Product Manager, WeFit
Jan 2020 - Jan 2021

• Collaborated with software engineers and marketers to develop the social fitness mobile app WeFit

• Conducted in-depth interviews and surveys to understand fitness enthusiasts’ needs and pain points
  

Intern, SmartNews
Sep 2019 – Dec 2019

• Curated articles for training sets for machine learning algorithms

• Identified quality sources of local news for major initiatives around US local news aggregation

• Audited RSS feeds for publisher channels on SmartNews

• Analyzed impact of migration to web views to native app display of content

• Built aggregation channel for military families

Reporter, The Korea Herald National team
Nov 2018 - Apr 2019

• Covered crime, gender equality and health issues in Korea

• Interviewed a wide range of people, including the Executive Director of UNFPA and a Nobel laureate

• Received an award for extensive coverage of the social affairs

Reporter, The Korea Herald Multimedia team
Feb 2017 - Nov 2018

• Managed The Korea Herald’s website, YouTube channel and social media accounts

• Developed strategies to boost The Korea Herald’s online readership

• Worked with YouTube Korea to promote The Korea Herald’s YouTube channel

• Covered major events, including the 2018 Pyeongchang Olympics and the 2018 US–NK summit

• Produced +100 video news stories and +50 news podcast episodes

• Published feature stories on K-pop and social media trends

Reporter, ABC News Seoul Bureau
Feb 2016 - Aug 2016

• Covered and contributed feature stories and North Korean news

• Assisted in 360-degree video news

• Participated in the production of ABC Good Morning America’s 24-hour live stream

Assistant, The National Assembly of Korea
Jun 2015 - Dec 2015

• Monitored and provided news updates for Congressman Seong-min Yoo

• Created and edited videos and news clips of Mr. Yoo and assisted in campaign advertising

• Researched military reports to support parliamentary audit as policy secretary